The PSW Registry of Ontario

About the Personal Support Worker (PSW) Registry of Ontario

Personal Support Workers (PSWs) have a vital role in the health and well-being of their clients. As recently announced by the government of Ontario, The Michener Institute of Education at UHN (“The Michener Institute”) has been developing a comprehensive Personal Support Worker Registry of Ontario (“Registry”) for PSWs that assures patients, their families and PSW employers of the credentials, conduct, and competence of its registrants. This brings PSWs in line with other health care workers in Ontario, whose background information is publicly accessible through online databases. The establishment of this Registry recognizes the role of PSWs as trusted and skilled partners in Ontario’s health care system. While voluntary at this time, participation in the Registry is expected to have benefits for PSWs, in terms of recognition and proof of credentials, to potentially enhance employment opportunities.

image of an elderly man with a walker and a female Personal Support Worker

This project will be carried out by Michener in phases over the next three years, culminating in a comprehensive, mandatory registry by 2019.

The initial phase of the PSW Registry of Ontario will start with:

  • Verification of a PSW’s credentials and additional certification
  • A registration process for qualified applicants
  • A Code of Ethics
  • A transparent interim complaints process
  • An employer portal to assist in the filling of vacancies