IT RESOURCES

IT Resources

Operational Center Support Package for the Initial Personal Support Worker Registry IT System
Operational Center Support Package
PSW Registry of Ontario Workflows
Training Session Slides
IT System Training – Tier 1 Administrator Application Process
IT System Training – Reporting and Metrics
Summary of Forms
Account Request Form
Employer Access Form
Change Request Form
How to access the Administrator Portal
How do I log in and out?
How do I reset a forgotten password?
How do I change my password?
Overview of the Administrator Portal
How do I navigate the Dashboard Report?
How do I navigate the Applicant/Member Forms page?
How do I navigate the Applicant/Member Profile page?
General Guides
How do I search for an Applicant/Registrant?
How do I upload files?
PSW Office of Registry Administration Management (LRA)
How do I create a new administrator account?
How do I revoke an administrator account?
Processing Mailed-In Applications - Tier 1
How do I create a PSW applicant profile?
How do I complete a PSW Application Form?
Processing Applications - Tier 1
How do I assign an application to myself?
How can I review a PSW Application Form?
How do I process an Application Status change?
How do I complete a Tier 1 Approval Form?
How do I notify Tier 2 of applications requiring approval?
How do I process changes to the PSW Application Form?
How do I reinstate a terminated account?
Processing Applications - Tier 2
How do I check if I have applications to approve?
How do I complete a Tier 2 Approval Form?
Finish Processing an Application - Tier 1
How do I process a Registry Viewing Status change?
How do I close an approved application?
How do I close a rejected application?
Registrant Management - Tier 1
How do I update Registrant profile information?
Generating Reports in Administrator Portal
How do I generate an Applicant/Registrant Forms report?
How do I create a new type of Applicant/Registrant Forms report?
How do I generate an Applicant/Registrant Profile report?
Website - Administrators
How do I log into the Employer Portal?
How to retrieve daily complaints report
Website - Employer
How do I log into the Employer Portal?
How do I change my password?
How do I navigate the Employer Portal?
Website - Public
How do I submit a complaint?