IT RESOURCES

IT Resources

Training Session Slides
IT System Training – Tier 1 Administrator Application Process
IT System Training – Reporting and Metrics
Summary of Forms
Account Request Form
Employer Access Form
Change Request Form
How to access the Administrator Portal
How do I log in and out?
How do I reset a forgotten password?
How do I change my password?
Overview of the Administrator Portal
How do I navigate the Dashboard Report?
How do I navigate the Applicant/Member Forms page?
How do I navigate the Applicant/Member Profile page?
General Guides
How do I search for an Applicant/Registrant?
How do I upload files?
PSW Office of Registry Administration Management (LRA)
How do I create a new administrator account?
How do I revoke an administrator account?
Processing Mailed-In Applications - Tier 1
How do I create a PSW applicant profile?
How do I complete a PSW Application Form?
Processing Applications - Tier 1
How do I assign an application to myself?
How can I review a PSW Application Form?
How do I process an Application Status change?
How do I complete a Tier 1 Approval Form?
How do I notify Tier 2 of applications requiring approval?
How do I process changes to the PSW Application Form?
How do I reinstate a terminated account?
Processing Applications - Tier 2
How do I check if I have applications to approve?
How do I complete a Tier 2 Approval Form?
Finish Processing an Application - Tier 1
How do I process a Registry Viewing Status change?
How do I close an approved application?
How do I close a rejected application?
Registrant Management - Tier 1
How do I update Registrant profile information?
Generating Reports in Administrator Portal
How do I generate an Applicant/Registrant Forms report?
How do I create a new type of Applicant/Registrant Forms report?
How do I generate an Applicant/Registrant Profile report?